SERVICE DEPARTMENT

Our Location

Bayside Chrysler Dodge Jeep Ram
1797 West Street
Annapolis, MD 21401

Service: 410-934-0752
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Service Hours

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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

*Additional charges may be applied for engines with oil capacity that exceeds 5 qts, HEMI® engines, synthetic oil and fluid disposal. Includes oil replacement up to 5 qts of synthetic blend oil and oil filter. Fluid level inspection. Valid at participating FCA US LLC dealers only. Not valid with other offers. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. Excludes diesel engines. Service Advisor has details. Offer expires 12/31/20. **Additional charges may apply. Service contract with synthetic blend motor oil replacement up to 5 qts only per change, oil filter and multi-point inspection. Services must be redeemed within two years from purchase date. Not transferable to any other vehicle or vehicle owner. Offer includes 3 oil changes and 3 multi-point inspections. Customer is responsible for local tax, Shop Supplies fee and disposal fees. Valid for most makes and models at participating dealers. Excludes diesel engines. Service advisor has details. Offer expires 12/31/20. (Plan Code ECP23N)

Expires 12/31/2020

*Additional charges may be applied for engines with oil capacity that exceeds 5 qts, HEMI® engines and fluid disposal. Excludes diesel engines. Includes oil replacement up to 5 qts of full synthetic oil and oil filter. Fluid level inspection. Valid at participating FCA US LLC dealers only. Not valid with other offers. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. Service Advisor has details. Offer expires 12/31/20. **Additional charges may apply. Service contract with full synthetic motor oil replacement up to 5 qtsonly per change, oil filter, and multi-point inspection. Services must be redeemed within two years from purchase date. Not transferable to any other vehicle or vehicle owner. Offer includes 3 oil changes and 3 multi-point inspections. Customer is responsible for local tax, Shop Supplies fee and disposal fees. Valid for most makes and models at participating dealers. Excludes diesel engines. Service advisor has details. Offer expires 12/31/20. (Plan Code ECG23N)

Expires 12/31/2020

*Additional charges may be applied for engines with oil capacity that exceeds 12 qts and fluid disposal. Includes oil replacement up to 12 qts of diesel oil and oil filter. Fluid level inspection. Valid at participating FCA US LLC dealers only. Not valid with other offers. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. Excludes EcoDiesel. Service Advisor has details. Offer expires 12/31/20. **Additional charges may apply. Service contract with full synthetic diesel motor oil replacement up to 12 qts only per change, oil filter, and multi-point inspection. Services must be redeemed within two years from purchase date. Not transferable to any other vehicle or vehicle owner. Offer includes 3 oil changes and 3 multi-point inspections. Customer is responsible for local tax, Shop Supplies fee and disposal fees. Valid for most makes and models at participating dealers. Excludes EcoDiesel. Service Advisor has details. Offer expires 12/31/20. (Plan Code ECSD23N)

Expires 12/31/2020

**Must present coupon when the order is written. Maximum value: $200.00. Discount applies to regular retail pricing and includes both parts & labor. Not valid with other offers. Not valid on the sale of tires and batteries. Not valid on special order items. Offer valid at participating dealerships only. Customer is responsible for local tax and Shop Supplies fee. One coupon per vehicle. See Service Advisor for complete details. Valid for most makes and models.

Expires 12/31/2020

#Not valid during the “Buy 3, Get the 4th for $1” Promotion. Available on select tires at participating dealerships. See your Service Advisor for details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram and Mopar are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

‡Discount on available Mopar accessories and Performance Parts for FCA US LLC vehicles. Maximum value: $200.00. Visit Mopar.com for complete warranty details and a copy of applicable warranties. Percentage-off may not be available on installation price. Customer is responsible for local tax and Shop Supplies fee. FCA US LLC vehicles only.

Expires 12/31/2020

Tire  Rotation : 10% Off
Tire Rotation

10% Off

Rotate four tires. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Front-Wheel Alignment

10% Off

Precision-set front end. Additional labor and parts may be extra. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Four-Wheel  Alignment : 10% Off
Four-Wheel Alignment

10% Off

Precision-set front end. Inspection of rear axle alignment. Additional labor and parts may be extra. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Tires On Sale

10% Off Per Tire

All name-brand tires we sell, including Goodyear, Michelin, Continental and more. Mounting and balancing extra. Purchases limited to available inventory. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Multi-Point Inspection : FREE
Multi-Point Inspection

FREE

Inspection of these and additional items not listed: tires/tire pressure. Windshield wipers. Exterior lamps. Cooling system mixture/leaks. Air filter. Fluid levels. Belts/hoses (excludes timing belt). Price does not include repairs, which may be required after inspection. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Air Conditioning  Check : $9.95
Air Conditioning Check

$9.95

A/C system performance check. Refrigerant and testing components for leaks are extra. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Meet Our Service Staff

Fixed Operations Manager Sue  Sheppard
X
667-204-2727 Ext. 216
Fixed Operations Manager
Sue Sheppard
Assistant Service Manager Jeff  Ennis
X
667-204-2727 Ext. 108
Assistant Service Manager
Jeff Ennis
Service Advisor Joe  Huntington
X
667-204-2700 Ext. 107
Service Advisor
Joe Huntington
Service Advisor Mike  Kent
X
667-204-2721 Ext. 109
Service Advisor
Mike Kent
Warranty Administrator Tracy  Barnum
X
667-204-2727 Ext. 110
Warranty Administrator
Tracy Barnum
Recall Coordinator/ Cashier Chrystal  Tilson
X
410-263-2341 Ext. 112
Recall Coordinator/ Cashier
Chrystal Tilson
Cashier Peggy  Sutphin
X
667-204-2727 Ext. 111
Cashier
Peggy Sutphin

Contact Information

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Whether you are a first time buyer, or a frequent flyer, go for your purchase! From the minute you walk in the door, you feel like you are a VIP customer. They take the time to make you feel welcome (kids too) and comfortable with your decision. They worked extremely hard to make sure that I walked...

- Customer Testimonial, Google

Outstanding

- Customer Testimonial, Google

Dave Harris is the best! Everyone at the dealership is very friendly and helpful. The buying process is always very smooth.

- Customer Testimonial, Google

I shopped all MD. Jeep dealers and Adam's was one of my favorites. Very transparent and honest with pricing. One of the few dealers that advertised an internet price that they stood behind. Many others were "fake" prices that only apply if you're in the military, etc. A very good staff that...

Excellent, friendly staff. Helped me find an amazing car on short-notice so I could surprise my wife. They even went above and beyond to help me keep it a surprise!

Incredibly helpful and great customer service. I came to look at a few cars, but very quickly found their sales people to be some of the best I had interacted with. David, the sales manager, was especially great at explaining the breakdown of finances and helping More....

I have bought several cars in the past ten years from various dealerships and my experience at Adams was by far the best. Across the board the staff and ownership were a class act; helpful, informative and zero pressure. I strongly recommend giving them a visit.

Great service... Motivated people who take care of you.

Best Car Buying Experience I have ever had! Go to Adams and see Andrea Figliozzi and you will not regret it!

I recently bought my truck from Adams, everything from the back and forth emails to set it all up, to the purchase of my vehicle was great !!

Friendly staff and super helpful with the shuttle back to base.

The guys here are amazing. They really work with you to make the deals work. Very easy to get along with. Makes the whole experience so much smoother and stress free.

Crystal at the rental desk was the nicest and most down to earth person they have ever had. She even made sure my wife who was actually customer and has a different last name from me got an upgraded vehicle so she felt safer. Definitely an A+ employee!!

Always had great experience with Adam's with selection they offer, sales, and pricing. Would recommend Adam's to anyone looking to buy their next vehicle.

The sales people are good here especially Andrea. I can't say many good things about the service department.

Jake and Rodney were great! Easy, laid back approach, while being very knowledgeable and helpful. Awesome experience.

Great people. Third vehicle I bought at Adams Jeep. Wouldn't hesitate to recommend to anyone.

Great experience. Everyone was helpful. Nicole was the best. Listened, very patient. Would recommend her to someone going to Adams and would go back to buy from her again.

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